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VIDEO CONFERENCING TIPS: Making it Look Professional

VIDEO CONFERENCING TIPS: Making it Look Professional

Virtual communication will likely be a permanent fixture in the future for professional meetings


VIDEO CONFERENCING TIPS: Making it Look Professional



In an April 29, 2020 CPA Canada article, the author provided a variety of tips for professional meetings conducted by online video conference, which has become much more common during the COVID-19 pandemic.

Among the tips discussed, the author recommended the following:

  • having a meeting host to own the meeting, set the agenda, and drive the meeting;

  • setting protocols such as the use of mute features (whether by participants or the host) or chat functions;

  • using the waiting room to avoid one client dropping in while another meeting is in progress;

  • framing the view to control what participants see in the background; and

  • sharing screens to more efficiently share information.

ACTION ITEM: Prior to providing video content or presenting virtually, review this article. As virtual communication will likely be a permanent fixture in the future, consideration should be given to investing in a reliable, quality web camera and microphone.


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CHANGES TO PAYROLL: Correcting Errors

CHANGES TO PAYROLL: Correcting Errors

COVID-19 pandemic, have made many adjustments to payroll for businesses


CHANGES TO PAYROLL: Correcting Errors



What if I make a clerical, administrative, or system error resulting in a salary overpayment? On April 6, 2020, CRA released the updated guide RC4120 Employers’ Guide – Filing the T4 slip and Summary providing detailed instructions on these such issues.

The employer may elect to have the employee repay the net amount (gross amount less CPP, EI and income tax withheld) overpaid due to the error, provided they meet the following criteria:

  • no later than three years after the end of the year in which the salary was overpaid

    • the employer made the election in the prescribed manner (see below),

    • the employee repaid or arranged to repay the net amount of the overpayment;

  • the employer did not issue a T4 slip with the employee’s correct earnings (that is, with the salary overpayment removed); and

  • the employer’s business is actively operating.

This election would reduce the cashflow burden the employee would otherwise bear.

The election

The election is made by either excluding the salary overpayment from an original T4 slip or amending a T4 slip to remove the overpayment and reducing the corresponding income tax deducted, along with CPP and EI withheld and remitted.

Repayment after the T4 is issued

If the employee repays or arranges to repay after the original T4 is issued, the employer must amend the T4 slip appropriately, including any relevant CPP and EI adjustments.

After CRA receives and processes the amended T4, it will credit the income tax, CPP and EI remitted on the salary overpayment made in error (including the employer’s share of CPP contributions and EI premiums) to the employer’s payroll program account. The employer can then reduce the next payroll remittance by the credited amount.

Finally, CRA also provided guidance and examples for situations in which the employer does not elect to have the net amount repaid, and the gross amount is repaid instead.

ACTION ITEM: Over the course of the COVID-19 pandemic, many adjustments have been made to payroll for businesses. If a T4 correction or wage adjustment is required, consult with the detailed guidance in publication RC4120, or reach out for assistance.


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